festival merch
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ABOUT & Getting here
Produced by Belly Up Aspen, Palm Tree Crew (founded by Kygo and his manager Myles Shear), and C3 Presents, Palm Tree Music Festival Aspen is a two-day outdoor event in Aspen, CO. Featuring headliners Dom Dolla, KYGO, and Fisher, the series will include performances from Sofi Tukker, LP Giobbi, Forester, Mojave Grey, Franc Moody, Victoria Nadine, & BALTHVS.
GETTING HERE
- Festival Grounds: Rio Grande Park is a 5-minute walk from downtown Aspen & Rubey Park Transit Center
- We strongly encourage guests to take advantage of the City of Aspen’s Free Shuttles and walk to the festival grounds
- No Parking: There is no parking at Rio Grande Park or surrounding areas
- For parking information, please visit the City of Aspen’s Parking Options
- See map below:
FAQ
AGE LIMIT
- All ages for GA and VIP
- 21+ for Palm Club tables
BAG POLICY
- All bags will be searched upon entry
- Maximum bag size: 20”x20”x12”
- No hydration packs (complimentary water available)
CASHLESS
- All transactions will require a debit/credit card or a mobile payment method (Apple Pay, Google Wallet, etc.)
FESTIVAL RE-ENTRY
- Re-entry is allowed
- Wristbands must be scanned upon exit at the gate in order to re-enter that same day
- Patrons subject to security check upon re-entry
WHAT TO WEAR
- Palm Tree Music Festival is taking place outdoors during the winter in Aspen at night. Please dress for the cold (winter jackets, warm socks, gloves, beanies etc)
- The GA section will be on the snow, so choose your footwear accordingly (we recommend waterproof shoes)
ACCESSIBILITY
- Palm Tree Music Festival is ADA-accessible with the following accommodations:
- West gate ADA drop off/pick up
- Accessible viewing area
- ADA pathways and ramps to amenities and ticketed sections
- ADA restrooms in GA, VIP and Palm Club
- Need further assistance? For more information or questions regarding accessibility, email guestrelations@bellyupaspen.com.
PROHIBITED ITEMS
- Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment
- Drones or any other remote flying devices
- Outside food or beverage (including alcohol) of any kind
- Weapons or explosives of any kind
- Pets (except service animals)
WHAT’S INCLUDED WITH GA
A General Admission ticket grants entry to Rio Grande Park for Friday and/or Saturday plus includes access to:
- The on snow standing room section closest to the stage (alongside VIP)
- Bars featuring mixed spirits, beer, wine and seltzers.
- Food vendors
- Access to exclusive Palm Tree Crew merchandise unique to the Aspen festival
WHAT’S INCLUDED WITH VIP
Enjoy the ultimate PTMF Aspen Experience in VIP. The VIP ticket grants entry to Rio Grande Park for Friday and/or Saturday and includes access to:
- Exclusive front-row, off-snow access to the shows
- Unlimited access to our heated VIP lounge with live feed of the shows
- Hosted bar featuring select spirits
- Complimentary food offerings in our VIP lounge
- Private trailer restrooms
- All GA amenities (bars, food vendors and access to exclusive Palm Tree Crew merchandise unique to the Aspen festival)
WHAT’S INCLUDED WITH PALM CLUB
The Palm Club Luxury Experience grants entry to Rio Grande Park for Friday and/or Saturday and includes all of the amenities of GA and VIP along with:
- A Private Table for 8-10 guests
- Exclusive access to our heated & covered Palm Club with prime stage views
- Wynn Nightlife Service: Premium table service including a designated Wynn Nightlife VIP host
- Nobu Signature Bites: Chef Nobu Matsuhisa's cuisine served nightly
- Dedicated Trailer Restrooms: Private & heated facilities
- Access to VIP drop-off and a private entrance
Note that The Palm Club is both heated and covered but only partially enclosed. As it will still be winter outside, we advise guests to dress for the cold. The Palm Club is 21+ only.
For pricing and information please email aspentables@palmtreecrew.com.
WHAT’S INCLUDED WITH SKI PASSES
- Each lift ticket is valid for one day of skiing at Aspen Snowmass and will work on all four mountains. (Aspen, Snowmass, Aspen Highlands or Buttermilk).
- Lift tickets are valid for use from February 18 – 25, 2025.
- A voucher number for your lift tickets will be emailed to you at the email address you use to purchase your festival tickets. This will be sent no later than February 14, 2025. You may redeem your voucher for your lift tickets once in resort at any of the Aspen Snowmass ticket offices. No reservations are required and there is not an online option to redeem.
PLEASE NOTE: A maximum of SEVEN ONE-DAY lift tickets may be purchased PER festival admission ticket. Any order containing more than seven one-day lift tickets per festival admission ticket will have the remaining quantity of lift tickets canceled and refunded. All ski pass purchasers will be emailed by February 1, 2025 to confirm pass details/take specific requests.
LINEUP & SCHEDULE
TICKETS
Tickets & Wristband Policy:
- Wristbands will be mailed in advance of the festival
- Roaring Fork Valley Wristbands are will-call only
- Valid proof of Roaring Fork Valley residency required upon pick-up
- All sales are FINAL – no refunds and no exchanges
- Only wristbands purchased through Front Gate Tickets are valid
- If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry
- Wristbands MUST be worn securely on the wrist and cannot be slipped on and off
- Wristbands must be scanned upon exit at the gate in order to re-enter that same day
- Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE
- Do NOT remove between days, stretch or tamper with your wristband in any way or you will not be allowed entry
- Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff
- Wristbands that are damaged, lost or stolen can be replaced for the original purchaser ONE TIME ONLY
- THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.
- The wristband is a revocable license to attend the Festival and you, the Holder, are subject to the Festival policies and protocols. The Festival Producer reserves the right to revoke the wristband without refund at any time if Producer, in its sole discretion, finds that Holder is noncompliant with Festival protocols, is a safety risk, has violated any Producer or Venue policy or law, or may bring Producer or the Festival into disrepute. Holder voluntarily assumes all risks, hazards, and dangers incident to Holder attending the Festival, including the risk of personal injury and loss of or damage to Holder’s property. Holder releases Producer, its assignees, and the Venue from all liability associated with the access granted by Holder’s wristband at the Festival. Unlawful sale or attempted sale is prohibited. Unauthorized use and/or duplication of this wristband, in whole or in part, without the express written permission of the Festival Producer is strictly prohibited
- Box office hours, location & pick-up details:
- The box office will be open Thursday from 3pm-6pm and Friday & Saturday from 1pm-8:30pm
- If your wristbands were not mailed to you / are at will call or if you need a replacement wristband, you can pick them up at our festival box office located next to the West Entrance
- A government-issued ID that matches the name on the order is required to verify your order and pick up wristbands
- If your wristband was mailed to you, don’t forget to bring it!
- What is layaway? Can I purchase a ticket on layaway?
- Layaway: The last day for Layaway Programs to be completed is Friday, January 10, 2025.
- GA:
- Payment: $99 due at purchase
- Payment: 50% of balance due 30 days after purchase
- Payment: Full balance due 60 days after purchase
- VIP:
- Payment: $299 due at purchase
- Payment: 50% of balance due 30 days after purchase
- Payment: Full balance due 60 days after purchase
- For questions regarding your tickets, email guestrelationsaspen@palmtreecrew.com.
- Are tickets transferable?
- No. Tickets are not transferable, even if you are unable to attend one of the festival dates.
Shipping:
We currently only offer wristband shipments within the U.S. and are unable to accommodate international shipments. If international, you can pick up your wristbands at our festival box office located next to the West Entrance.
MEDICAL EMERGENCIES
If you or someone you know needs medical assistance at the festival, flag down nearby emergency or security staff or go to the First Aid location. The First Aid location is a safe space. Be honest with emergency personnel. They are there to help you, not to get you in trouble. Any information provided to emergency personnel is kept confidential.
EVACUATION
Familiarize yourself with the emergency exits.
COVID-19 WARNING
COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19.
We will be following all local COVID guidelines corresponding to up to date information the day of the festival. Currently, no COVID related restrictions are in place.
EQUITY & INCLUSION
We are committed to hosting an inclusive, safe environment for all at the venue. Harassment based on race, ethnicity, color, national origin, citizenship, religion, gender, gender identity, gender presentation, sexual orientation, age, body size, pregnancy, ability, appearance or otherwise will NOT be tolerated.
NUTS & BOLTS
PASSPORTS & VISAS
All travelers' passports must be valid for a minimum of 6 months after arriving home and have at least one blank page in order to enter Egypt. Travelers are responsible for ensuring that they have all the proper documentation on their person to enter Egypt and re-enter their home countries. Most travelers will need a visa to enter Egypt. We recommend getting your visa upon arrival. The cost of the visa is $25.
Should you wish to get your visa in advance you can apply online (must be done at least 7 days in advance. You can apply here: https://visa2egypt.gov.eg/eVisa/Home
CULTURAL RESPECT & LAWS IN EGYPT
Local laws reflect the fact that Egypt is predominantly an Islamic country. Dress and behave modestly when in Egypt. Drinking alcohol anywhere other than a licensed restaurant / bar is not allowed and can lead to arrest.
Possession, use or trafficking in illegal drugs is a serious offense and can, even for small amounts, lead to lengthy prison sentences (25 years), life imprisonment or the death penalty. Be smart, be safe, be respectful. Do not bring knives or weapons into Egypt.
Egypt unfortunately operates with homophobic policies and laws. For example: Rainbow flags, attire, or accessories can lead to unwanted trouble. Please be thoughtful of this.
Publicizing negative opinions about Egypt / Egypt politics, including about the President or security forces, can cause trouble with the authorities. In some cases, derogatory comments on social media have led to custodial sentences. Professional photography or film equipment of any kind will require a permit. The import, production or use of drones is banned in Egypt without prior authorization. Use or import drones without the authorization will be punished by prison terms ranging from one to 7 years.
HEALTH DETAILS
STAYING HEALTHY DURING YOUR TRAVELS
There are a few ways you can keep yourself, and others, safe. These include:
- Wearing a mask in transit, on planes and in public spaces where social distancing cannot be maintained
- Wash and/or sanitize your hands frequently
- Minimize use of public transport while in transit
- Avoid tap water in Egypt.
HEALTH
We recommend reviewing the Health Information for Travelers to Egypt via the Centers for Disease Control and Prevention. It’s best to be prepared to prevent and treat common illnesses and injuries.
We recommend that you bring a small first aid kit as well as any personal medical requirements. Please ensure that you are adequately prepared.
THE BASICS
WEATHER
Egypt weather in October has highs of 28°C and lows of 18°C, with an average of 23°C. Because Egypt is a desert, most of the items on your packing list will be for warm, dry weather. Because the sun can be very strong, sunscreen and a hat are essential. Finally, keep in mind that this is a Muslim country, so you must always respect their conservative values.
SAFETY
You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Your U.S. passport will not help you avoid arrest or prosecution. Furthermore, some crimes are also prosecutable in the U.S., regardless of local law. If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy immediately.
TRAVEL INSURANCE
We strongly recommend that you purchase a policy that covers personal liability, cancellation, curtailment, loss of luggage, and personal effects. You can learn more about travel insurance options online. Information from our preferred providers can be reviewed or purchased online: Travel Insurance
WHAT TO PACK
CLOTHES
To respect Egypt's conservative values, it's important to avoid revealing clothing such as short tops, skirts, shorts, or tight clothes when away from tourist areas. Long-sleeved shirts or t-shirts made from natural fibers, with long pants or skirts / dresses are best. Loose clothing is recommended to keep you cool and avoid unwanted attention. Carrying a scarf or wrap is helpful when you need to cover up. Also, bring a jacket as evening temperatures can get cold—think desert climates. Be comfortable, be respectful.
EASY WALKING SHOES
For comfortable exploration, bring flat shoes, preferably closed-in due to the dusty streets.
OUTINGS PACK
For essential documents and accessories.
INSECT REPELLANT
Egypt can be buggy, especially in the cities. Packing / using insect repellent is still recommended!
TRAVEL ADAPTER PLUG
Only if your devices are not designed for the local voltage (220V).
HAT AND SUNGLASSES
Think desert (a la Playa wear) to protect yourself from the heat and the sun—it can be blinding on most days, especially in the desert.
MEDICINE
Make sure to pack your prescribed medicine when traveling to Egypt, as it may not be available there. It's also a good idea to bring some Imodium or a similar anti-diarrheic medication to avoid Tut's Trot. While non-prescribed medications are available in Egypt, it's still recommended to bring your regular medication to avoid any confusion.
MISC
You got this! Water bottle, passport, ID, check? Sunscreen, chapstick, tooth brush, check? The boats have concierge service, but please plan to be self reliant for our 10 days, no Amazon Prime deliveries this trip.
Consider leaving space or an extra bag for traveling home with gifts, shopping! Finally, remember we are in Egypt. Things may get dusty. Plans may shift. 5-star service may not match last summer's vacation... But we've all chosen this magical land for a reason. Bring open hearts, strong spirits, come well rested—we will take care of most the rest.
PACKAGES
EARLY EGYPTIAN PACKAGE
Inclusions:
- Includes 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 nights 5-star accommodations at the 5-star Cairo Marriott or Fairmont Cairo
- 3 epic meals a day
- Unlimited wine and beer at lunches and dinners (except one day in the desert where alcohol prohibited)
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Special VIP swag
- Access to After-Parties
VIP SILVER PACKAGE
Inclusions:
- Includes 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 nights 5-star accommodations at the 5-star Cairo Marriott or Fairmont Cairo
- 3 epic meals a day
- Unlimited wine and beer at lunches and dinners (except one day in the desert where alcohol prohibited)
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Special VIP swag
- Access to After-Parties
VVIP GOLD PACKAGE
Inclusions:
Includes:
- 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 epic meals a day
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Access to After-Parties
- 3 nights at the 5-star upgraded accommodations at the 5-star Ritz Carleton Cairo, where after-parties will be held
- Unlimited liquor at all lunches and dinners (except one day in the desert where alcohol prohibited)
- Unlimited liquor at the Pyramids Show
- Premium Location at the welcome dinner and all performances, including the Pyramids Show
- Special VVIP swag
- Expedited customs/visa process and airport transfers upon arrival and departure
PHAROAH'S PLATINUM PACKAGE
Inclusions:
Includes:
- 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 epic meals a day
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Access to After-Parties
- 3 nights at the 5-star St. Regis, the nicest hotel in Cairo and the same as where Kygo and artists will stay
- Unlimited liquor at all lunches and dinners (except one day in the desert where alcohol prohibited)
- Unlimited liquor at the Pyramids Show
- Premium Location at the welcome dinner and all performances, including the Pyramids Show
- Special VVIP swag
- Expedited customs/visa process and airport transfers upon arrival and departure
- 24/7 Butler Service
- Welcome Premium Bottle of Champagne or Liquor upon arrival in your room
- Pharaoh's Welcome Reception with Kygo and Artists before the Welcome Dinner
- Enter inside the King’s Chamber inside Great Pyramids privately with Kygo before the show on Saturday night
- Special Pharoah Swag
- Premium Location as well as Backstage access at Pyramids Show
- Royal Airport Welcome to and from upon arrival and departure featuring private lounge access
LOOKING FOR A PLACE TO STAY?
Please find our exclusive hotel rates HERE.